Cry, Heart, But Never Break
- Description
- Shipping
- Returns
Aware their grandmother is gravely ill, four siblings make a pact to keep death from taking her away. But Death arrives all the same. He comes gently, naturally. And he comes with enough time to share a story with the children that helps them to realize the value of loss to life and the importance of being able to say goodbye.
Written by Glenn Ringtved and Illustrated by Charlotte Pardi. Translated from Danish by Robert Moulthrop.
Winner of the 2016 Mildred L. Batchelder Award
A Bank Street College of Education Best Children’s Book of 2017
A Choosing Therapy Best Grief Book for Children for 2022
SHIPPING RATES
CANADA
Estimated arrival 1-5 business days.
CAD $12 standard shipping to all provinces except NU, NT, and YT, and free shipping on orders within Canada over CAD 200 before tax for all provinces except NU, NT, and YT.
CAD $15 standard shipping for the provinces of NU, NT, and YT, and free shipping on orders over CAD $300.
CAD $25 2 DAY EXPEDITED shipping to all provinces except NU, NT, and YT, and CAD $35 EXPEDITED shipping to the provinces of NU, NT and YT.
Local pickup option is available at checkout during store business hours (if you need to pick up your order outside of store hours,
please email us at hello@parkette.ca and we’ll do our best to accommodate your needs). An email will be sent when your order is ready for pickup. Please have your order confirmation email with you when you come.
UNITED STATES
Estimated arrival 2 business days.
$25 CAD standard shipping.
EUROPE
Estimated arrival 3-7 business days
$35 CAD standard shipping.
Please contact us at hello@parkette.ca for international shipping outside of the US and Europe, or if you require expedited international shipping. We will do our best to meet your needs. For more details on shipping, please refer to our Shipping & Returns page here.
Some items have non-standard dimensions and may incur additional shipping charges. If needed, we will contact you after your purchase to inform you.
RETURNS
Online orders can be returned within 14 days of initial receipt. If more than 14 days have gone by since the initial receipt of your purchase, unfortunately we can’t accept your return or exchange.
Please contact us at hello@parkette.ca with your request before returning an item. We will provide you with a return authorization number. A return authorization number must be included in your return. All returned purchases will either be issued a store credit or exchange minus the initial shipping charge. We are a small family-owned business and unfortunately cannot offer any refunds at this time.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging. Items must be unworn, and tags still attached. All footwear must have no creasing or damage to the soles to be returned. Several types of goods are exempt from being returned. Perishable goods such as food or magazines cannot be returned.
For more details on our returns policy, please click here.